Behavior in Healthcare
Evidence-Based Strategies to Reduce Patient No-Show Rates
Missed medical appointments cost the U.S. healthcare system more than $150 billion annually, and individual physicians about $200 for each used appointment time slot.
Beyond dollars, no-shows disrupt continuity of care, delay diagnosis and treatment, and erode trust between patient and provider. The burden is particularly heavy on frontline staff and resource-constrained practices.
Addressing this issue requires more than reminders or rescheduling protocols—it involves a multifactorial approach grounded in evidence. This article covers evidence-based strategies to help reduce patient no-show rates in clinical practices.
